Contact Us

Upper James Travel Center

630 Upper James Unit 2
(Corner of Upper James & Fennell, Beside LendDirect)
Hamilton, ON, L9C 3B3

Phone: (905) 383-2000
Book Travel Online with Beforeifly

Beforeifly offers a streamlined and contemporary approach to travel planning across the globe. We bring you choices from kid-friendly, family travel through Air Canada Vacations to all-inclusive Sandal resort weddings and honeymoons. We think of everything to save you time, money and hassles when you travel for fun or for work. Need help with airport parking or travel insurance? We’re here for you! Book online or bring all your travel needs and questions to our new Travel Centre in Hamilton and leave with a travel plan for an enjoyable trip.

Call to Speak with a Live Agent or Email Beforeifly!

Want to know more about the Beforeifly services? Call us to speak to a live agent, or contact us by email by completing the e-form on this page.

Support

Can I Change My Flight?

If you booked in the last 24 hours, you may be able to cancel your flight and re-book your changes online without penalty.

If your itinerary or confirmation email shows that you booked a Basic Economy or Light fare, your reservation cannot be changed. For other fares, if you booked more than 24 hours ago and need to change your flight, please call us at 1-844-424-4359 during office hours.

Can I Cancel My Flight?

You can cancel most flight bookings online. For some airfares, if you cancel within 24 hours, no penalty fees apply.If you cancel a non-refundable flight reservation, the airline may issue you a flight credit for a future booking instead of a refund.Some flight reservations are not eligible for a flight credit after cancellation. If you cancel one of these reservations, you will lose the value of your ticket.

Before you cancel your flight, review the Airline Rules & Regulations portion of your itinerary for any airline cancellation fees. Any applicable fees are always charged by the airline, not us.

For more frequently asked questions, please visit our FAQ’s page